Managing Performance Training for Managers

Know how to lead a team in great performance and deal with underperformance.

Wishing your team were more motivated? Or pulling your hair out at that person who just isn’t pulling their weight? Is it that person with a bad attitude? Do you keep telling them but nothing changes?

You invest a lot of money in wages, you need people who are contributing to the business, performing at their best. When someone is performing, not only are they producing the outcomes you need but they’re also allowing you time to focus on what you do best. Poor performers cost management time.

Equip your managers with the skills to manage poor performance with our managing performance training for managers.

In this Managing Performance for Managers course you will learn how to motivate your whole team and pull up performance at scale. We’ll also drill down into that poor performer and how to tackle those difficult conversations. Stop the stress caused by poor performance and know how to drive your business forward.

What you’ll learn:

  • How to define performance in your business
  • How to drive everyone to great performance
  • How to measure performance
  • How to motivate people
  • How to raise and discuss poor performance
  • How to make reasonable adjustments for neurodivergent colleagues and maintain performance

Equip your managers with the skills to understand and execute strategies to motivate employees, get the best performance out of their team, as well as handle underperforming team members.

On-site Training

£1,950

  • One Day - in-house, at your workplace
  • Maximum of 14 delegates
  • Interactive workshop
  • Plenty of opportunity to discuss your real life experiences and cases with our expert trainer

Book a Free Consultation

Digital Course

£50

  • Purchase now for immediate viewing at your own pace
  • Delivered via your web browser using our on-demand video training platform
  • 90 minutes in 5 modules

Start Now for £50

All prices are exclusive of VAT.
Prices are correct for courses delivered on your site in Essex, Kent, London and Suffolk. Courses can be delivered outside these areas, please call 01245 910500 for a quote.

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Brilliant session, Jenefer is really informative and balanced the theory well with putting into practice in breakout groups. It's great to be reminded of the importance of starting / planning conversations well. Jenefer was brilliant.

Brendan McKee, Insurance Industry
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Photograph of Jenefer Livings

All our courses, whether live or recorded, are delivered by Jenefer Livings who has 20 years experience in HR, having designed and delivered training on the whole range of HR topics for organisations across industry sectors. As Jenefer also provides hands-on consultancy work with her clients she maintains an up to date knowledge and experience that shines through in her training.

With our in-person course we'll work through case studies and discuss real life examples to ensure your managers get learning relating to the types of cases they'll be dealing with.

Why Silk Helix?

All our training is prepared and delivered by me, Jenefer, because you’re not getting someone who just reads you the slides. You’re getting stories, passion, my energy and engaging discussion. I don’t deliver long lectures and use a range of activities to encourage everyone to engage with small and whole group discussions, this is how I ensure your business reality is reflected in everything we do.

My promise to you! There will be no role plays, no embarrassing icebreakers where you have to reveal information about yourself and no one is picked on to speak. In my experience these are the things people dread about training and I see the collective sigh of relief when I start the day with this promise.

I recognise that to get discussion going you need an inviting environment. The room set up, which includes a supply of fidgets and sweets creates instant discussion as people enter the room. This sets people at ease and creates an ice breaker of its own.

You get a little hint of my style on our YouTube channel. In-person training is like that just with lots of interaction interspersed. And if you’re looking at my digital courses, they’re just like my YouTube channel but with a lot more specific detail and backed up by examples, templates and guides.

Digital Course

We also have a digital course on this topic, which is available for immediate viewing at your own pace. While not interactive, our full digital courses cover the essential information you should need to know about this topic. We understand that needs and budgets vary from business to business and person to person, so we've got you covered if you need this information now or you haven't got the budget for on-site, interactive training.

Our Managing Employee Performance digital training course is available to purchase now, delivered via your web browser using our on-demand video training platform, at courses.silkhelix.co.uk for just £50 (exclusive of VAT). It is divided into 5 modules with a total duration of 90 minutes minutes.

Start Digital Course on Managing Employee Performance

Frequently Asked Questions (FAQ)

How do you Support Neurodivergent learners?

If anyone attending our training sessions has a specific need we should be accommodating we ask that you tell us in advance so that we can plan the training accordingly. We will do our best to accommodate any need for whatever reason that need exists.

There are also some common ways we develop our training to take into account the wide variety of learning styles and needs. We know learning styles are not limited to visual, auditory, reading and writing, and kinesthetic. Learning is impacted by a whole variety of things, including underlying medical conditions (diagnosed and not), comfort/ safety in your environment and your past experiences of learning. Our training by design takes this into account, including:

  • a welcoming environment for learners to enter
  • stress balls or other fidget resources
  • workbooks with place for personal notes if the learner wishes
  • minimal need to read long pieces of text
  • noone is called out or picked on (even to go first)
  • no icebreakers that require you to reveal personal information (we do use activities but always related to the learning and with a specific goal)
  • no role plays (we find for too many people the issues around acting get in the way of learning)
  • regular breaks
  • no lengthy period of lectures by the trainer - it's about discussion of your real life cases or activities that make you think or develop skills

We have more than 14 people that need training, can you accommodate?

Yes, we've worked with many clients where we've delivered multiple courses to allow everyone to attend. We don't recommend more people in the session for many of the reasons listed above, our courses are designed to be interactive and a safe place to discuss real life situations. Once the groups get much bigger than 14 it starts to become difficult for everyone to participate in these discussions.

Can we mix and match topics?

Yes, we're happy to adapt and design sessions to suit your needs. Book a FREE, no obligation, consultation to discuss your needs and get a quote for bespoke training.

Do we have to provide a venue?

Yes, our training is provided at your venue. Some clients use meeting rooms in their buildings, others book venues. There are a couple of things to consider - we need space in the room to move around. We won't get you running about but being able to move into smaller groups for discussion, sometimes brainstorming around a large piece of paper are examples of the activities that need space.

In addition, our trainer will need parking as training comes with a lot of kit, plus somewhere to plug a laptop in and either a screen or projector. We don't use loads of slides (Jenefer isn't a fan or either producing them or remembering to switch slides) but there are a few occasions where a diagramme or video for example help make the point.

How long is a full day training session?

Our full day sessions are 6 hours, including 30 minutes for lunch and 2 coffee breaks. Our half day sessions are 3 hours with a coffee break. Exact times may vary slightly, training courses are interactive with plenty of opportunities for discussion built into the day, this can impact the end timing slightly.

How do we book training?

If you're ready to go ahead then either book a consultation or email training@silkhelix.co.uk with your requirements and we'll get dates booked in.