Investigations Training for Managers and HR Professionals

A practical guide to conducting disciplinary and grievance investigations.

Investigation training is aimed at managers and HR professionals who are responsible for carrying out investigations. We’ll cover: What is being investigated? How do we investigate? What evidence can we look at? Do we interview people or take witness statements?

Understanding the disciplinary and grievance processes are your power as an employer. A full and thorough investigation is the key to a solid disciplinary and grievance process.

In this investigation training course we’ll dive into the detail of carrying out investigations in the workplace. We’ll break down the process, cover what you can and can’t do and crucially how.

This investigation training compliments our Discipline and Grievance in Practice course. Many people will complete both, however if your role requires carrying out investigations without doing disciplinary hearings then this course alone is what you need.

What you’ll learn:

  • What the ACAS code of practice on disciplinary and grievance procedures is and what it’s so important to a fair process
  • The purpose of an investigation
  • Your role as an Investigating Officer
  • What evidence can be used in an investigation
  • How to conduct an investigation interview
  • How to evaluate evidence
  • How to present the findings of an investigation

Equip those investigating with the skills to operate a process that is fair to all employees, is rigorously thorough and avoids costly employment tribunals.

On-site Training

£1,950

  • One Day - in-house, at your workplace
  • Maximum of 14 delegates
  • Interactive workshop
  • Plenty of opportunity to discuss your real life experiences and cases with our expert trainer

Book a Free Consultation

All prices are exclusive of VAT.
Prices are correct for courses delivered on your site in Essex, Kent, London and Suffolk. Courses can be delivered outside these areas, please call 01245 910500 for a quote.

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Excellent. Paced well, using case studies really made it resonate. Discussing the actual case study and being able to question Jenefer as we went through meant that we organically spent more time where we needed to. This level of training should be compulsary for any leader, not only does it increase skillsets but it helps to improve the general experience of our direct reports and build the right culture. Thank you!

Jake, Insurance Industry
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Photograph of Jenefer Livings

All our courses, whether live or recorded, are delivered by Jenefer Livings who has 20 years experience in HR, having designed and delivered training on the whole range of HR topics for organisations across industry sectors. As Jenefer also provides hands-on consultancy work with her clients she maintains an up to date knowledge and experience that shines through in her training.

With our in-person course we'll work through case studies and discuss real life examples to ensure your managers get learning relating to the types of cases they'll be dealing with.

Why Silk Helix?

All our training is prepared and delivered by me, Jenefer, because you’re not getting someone who just reads you the slides. You’re getting stories, passion, my energy and engaging discussion. I don’t deliver long lectures and use a range of activities to encourage everyone to engage with small and whole group discussions, this is how I ensure your business reality is reflected in everything we do.

My promise to you! There will be no role plays, no embarrassing icebreakers where you have to reveal information about yourself and no one is picked on to speak. In my experience these are the things people dread about training and I see the collective sigh of relief when I start the day with this promise.

I recognise that to get discussion going you need an inviting environment. The room set up, which includes a supply of fidgets and sweets creates instant discussion as people enter the room. This sets people at ease and creates an ice breaker of its own.

You get a little hint of my style on our YouTube channel. In-person training is like that just with lots of interaction interspersed. And if you’re looking at my digital courses, they’re just like my YouTube channel but with a lot more specific detail and backed up by examples, templates and guides.

Frequently Asked Questions (FAQ)

How do you Support Neurodivergent learners?

If anyone attending our training sessions has a specific need we should be accommodating we ask that you tell us in advance so that we can plan the training accordingly. We will do our best to accommodate any need for whatever reason that need exists.

There are also some common ways we develop our training to take into account the wide variety of learning styles and needs. We know learning styles are not limited to visual, auditory, reading and writing, and kinesthetic. Learning is impacted by a whole variety of things, including underlying medical conditions (diagnosed and not), comfort/ safety in your environment and your past experiences of learning. Our training by design takes this into account, including:

  • a welcoming environment for learners to enter
  • stress balls or other fidget resources
  • workbooks with place for personal notes if the learner wishes
  • minimal need to read long pieces of text
  • noone is called out or picked on (even to go first)
  • no icebreakers that require you to reveal personal information (we do use activities but always related to the learning and with a specific goal)
  • no role plays (we find for too many people the issues around acting get in the way of learning)
  • regular breaks
  • no lengthy period of lectures by the trainer - it's about discussion of your real life cases or activities that make you think or develop skills

We have more than 14 people that need training, can you accommodate?

Yes, we've worked with many clients where we've delivered multiple courses to allow everyone to attend. We don't recommend more people in the session for many of the reasons listed above, our courses are designed to be interactive and a safe place to discuss real life situations. Once the groups get much bigger than 14 it starts to become difficult for everyone to participate in these discussions.

Can we mix and match topics?

Yes, we're happy to adapt and design sessions to suit your needs. Book a FREE, no obligation, consultation to discuss your needs and get a quote for bespoke training.

Do we have to provide a venue?

Yes, our training is provided at your venue. Some clients use meeting rooms in their buildings, others book venues. There are a couple of things to consider - we need space in the room to move around. We won't get you running about but being able to move into smaller groups for discussion, sometimes brainstorming around a large piece of paper are examples of the activities that need space.

In addition, our trainer will need parking as training comes with a lot of kit, plus somewhere to plug a laptop in and either a screen or projector. We don't use loads of slides (Jenefer isn't a fan or either producing them or remembering to switch slides) but there are a few occasions where a diagramme or video for example help make the point.

How long is a full day training session?

Our full day sessions are 6 hours, including 30 minutes for lunch and 2 coffee breaks. Our half day sessions are 3 hours with a coffee break. Exact times may vary slightly, training courses are interactive with plenty of opportunities for discussion built into the day, this can impact the end timing slightly.

How do we book training?

If you're ready to go ahead then either book a consultation or email training@silkhelix.co.uk with your requirements and we'll get dates booked in.