People management is a skill, in fact it’s a mix of skills. It’s about understanding people and how to get the best out of them whilst also being aware of the business context and employment law. Training for your managers will ensure they develop these skills meaning that the business will see reduced employee turnover and absence, as well as increased productivity. Through interactive discussions, looking at case studies and your real life examples we’ll equip your managers with the tools they need to effectively and confidently manage their teams.
During the three days of this management training we’ll cover employment law, ensuring managers are aware of when they need to consider the legal context as well as reducing the fear of employment law. We’ll show managers what they can do to deal with situations, often dispelling myths that are currently keeping them trapped. Whilst focusing on the skills needed to get the best out of people.
This managers training is delivered over three days which should ideally not be consecutive, because we recommend three to four weeks between each day of training to allow embedding of new skills.
What you’ll learn:
- How to delegate effectively
- Tools for assertive communication
- How to use coaching techniques
- Setting performance goals
- Supporting and managing performance
- Understanding the disciplinary procedure and when it should be used
- How to handle grievances
- How to manage and reduce absence
- The Equality Act and recognising discrimination
- How to support neurodivergent employees
- How to manage conflict
When we train our managers we show them they are valued and recognised, we give them confidence, making their role more enjoyable. In turn they show recognition and support to their teams creating a happy and productive workforce.
- Three Days - in-house, at your workplace
- Maximum of 14 delegates
- Interactive workshop
- Plenty of opportunity to discuss your real life experiences and cases with our expert trainer
All prices are exclusive of VAT.
Prices are correct for courses delivered on your site in Essex, Kent, London and Suffolk. Courses can be delivered outside these areas, please call 01245 910500 for a quote.
I struggled with the structure of my team, time management and unfilled expectations. It was overwhelming, I was ready to resign. This course taught me skills to cope and implement action plans, to feel more confident and assertive in managing others. I now feel in control, feel empowered, my role is enjoyable.
All our courses, whether live or recorded, are delivered by Jenefer Livings who has 20 years experience in HR, having designed and delivered training on the whole range of HR topics for organisations across industry sectors. As Jenefer also provides hands-on consultancy work with her clients she maintains an up to date knowledge and experience that shines through in her training.
With our in-person course we'll work through case studies and discuss real life examples to ensure your managers get learning relating to the types of cases they'll be dealing with.
Frequently Asked Questions (FAQ)
How do you Support Neurodivergent learners?
If anyone attending our training sessions has a specific need we should be accommodating we ask that you tell us in advance so that we can plan the training accordingly. We will do our best to accommodate any need for whatever reason that need exists.
There are also some common ways we develop our training to take into account the wide variety of learning styles and needs. We know learning styles are not limited to visual, auditory, reading and writing, and kinesthetic. Learning is impacted by a whole variety of things, including underlying medical conditions (diagnosed and not), comfort/ safety in your environment and your past experiences of learning. Our training by design takes this into account, including:
- a welcoming environment for learners to enter
- stress balls or other fidget resources
- workbooks with place for personal notes if the learner wishes
- minimal need to read long pieces of text
- noone is called out or picked on (even to go first)
- no icebreakers that require you to reveal personal information (we do use activities but always related to the learning and with a specific goal)
- no role plays (we find for too many people the issues around acting get in the way of learning)
- regular breaks
- no lengthy period of lectures by the trainer - it's about discussion of your real life cases or activities that make you think or develop skills
We have more than 14 people that need training, can you accommodate?
Yes, we've worked with many clients where we've delivered multiple courses to allow everyone to attend. We don't recommend more people in the session for many of the reasons listed above, our courses are designed to be interactive and a safe place to discuss real life situations. Once the groups get much bigger than 14 it starts to become difficult for everyone to participate in these discussions.
Can we mix and match topics?
Yes, we're happy to adapt and design sessions to suit your needs. Book a FREE, no obligation, consultation to discuss your needs and get a quote for bespoke training.
Do we have to provide a venue?
Yes, our training is provided at your venue. Some clients use meeting rooms in their buildings, others book venues. There are a couple of things to consider - we need space in the room to move around. We won't get you running about but being able to move into smaller groups for discussion, sometimes brainstorming around a large piece of paper are examples of the activities that need space.
In addition, our trainer will need parking as training comes with a lot of kit, plus somewhere to plug a laptop in and either a screen or projector. We don't use loads of slides (Jenefer isn't a fan or either producing them or remembering to switch slides) but there are a few occasions where a diagramme or video for example help make the point.
How long is a full day training session?
Our full day sessions are 6 hours, including 30 minutes for lunch and 2 coffee breaks. Our half day sessions are 3 hours with a coffee break. Exact times may vary slightly, training courses are interactive with plenty of opportunities for discussion built into the day, this can impact the end timing slightly.