Training: Disciplinary and Grievance in Practice

A practical guide to running disciplinary and grievance procedures.

Have you felt that frustration of someone not doing what you ask, ignoring rules, turning up late? Constantly repeating yourself and nothing changes?

The disciplinary process may sound formal, scary and hard work but it is your route to sanctions, consequences that will change behaviour. Should you need to dismiss someone - sometimes dismissal is in the best interests of everyone - this is your route to a fair dismissal, protecting you from an employment tribunal claim.

Knowing what you can do and how to do it gives you the power to ensure people are doing what you need them to be doing. When you have this knowledge and the right procedures in place, people will be more likely to meet your expectations. You won’t be doing disciplinary and grievance meetings on repeat. They don’t want to go through this as much as you don’t, when people know the line and what will happen when they cross it, more often than not they’ll choose to walk the line.

What you’ll learn:

  • What the ACAS code of practice on disciplinary and grievance procedures is and why it’s so important to a fair process
  • When the disciplinary and grievance procedures should be used
  • The requirements of an investigation
  • How to conduct a disciplinary and grievance hearing
  • Your role as a chairperson in those meetings
  • How to decide upon a disciplinary and grievance outcome

Equip your managers with the skills to manage disciplinary and grievance procedures.

On-site Training


  • Half Day - in-house, at your workplace
  • Maximum of 14 delegates
  • Interactive workshop
  • Plenty of opportunity to discuss your real life experiences and cases with our expert trainer

Book a Free Consultation

Digital Course


  • Purchase now for immediate viewing at your own pace
  • Delivered via your web browser using our on-demand video training platform
  • 60 minutes in 6 modules

Start Now for £125

All prices are exclusive of VAT.
Prices are correct for courses delivered on your site in Essex, Kent, London and Suffolk. Courses can be delivered outside these areas, please call 01245 910500 for a quote.

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Using a case study with lots of discussion really helped to embed the skills and knowledge needed. Time went really quickly and I was keen to find out what would happen next! I've not yet been involved with investigations here but now feel equipped to be involved. Loved the section on critical reading to see what were facts. Thought that it was really helpful to hear everyone's viewpoints through all the training.

Joanna Gamble, Insurance Industry
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Photograph of Jenefer Livings

All our courses, whether live or recorded, are delivered by Jenefer Livings who has 20 years experience in HR, having designed and delivered training on the whole range of HR topics for organisations across industry sectors. As Jenefer also provides hands-on consultancy work with her clients she maintains an up to date knowledge and experience that shines through in her training.

With our in-person course we'll work through case studies and discuss real life examples to ensure your managers get learning relating to the types of cases they'll be dealing with.

Digital Course

We also have a digital course on this topic, which is available for immediate viewing at your own pace. While not interactive, our full digital courses cover the essential information you should need to know about this topic. We understand that needs and budgets vary from business to business and person to person, so we've got you covered if you need this information now or you haven't got the budget for on-site, interactive training.

Our Disciplinary and Grievance in Practice digital training course is available to purchase now, delivered via your web browser using our on-demand video training platform, at for just £125 (exclusive of VAT). It is divided into 6 modules with a total duration of 60 minutes minutes.

Start Digital Course on Disciplinary and Grievance in Practice

Frequently Asked Questions (FAQ)

How do you Support Neurodivergent learners?

If anyone attending our training sessions has a specific need we should be accommodating we ask that you tell us in advance so that we can plan the training accordingly. We will do our best to accommodate any need for whatever reason that need exists.

There are also some common ways we develop our training to take into account the wide variety of learning styles and needs. We know learning styles are not limited to visual, auditory, reading and writing, and kinesthetic. Learning is impacted by a whole variety of things, including underlying medical conditions (diagnosed and not), comfort/ safety in your environment and your past experiences of learning. Our training by design takes this into account, including:

  • a welcoming environment for learners to enter
  • stress balls or other fidget resources
  • workbooks with place for personal notes if the learner wishes
  • minimal need to read long pieces of text
  • noone is called out or picked on (even to go first)
  • no icebreakers that require you to reveal personal information (we do use activities but always related to the learning and with a specific goal)
  • no role plays (we find for too many people the issues around acting get in the way of learning)
  • regular breaks
  • no lengthy period of lectures by the trainer - it's about discussion of your real life cases or activities that make you think or develop skills

We have more than 14 people that need training, can you accommodate?

Yes, we've worked with many clients where we've delivered multiple courses to allow everyone to attend. We don't recommend more people in the session for many of the reasons listed above, our courses are designed to be interactive and a safe place to discuss real life situations. Once the groups get much bigger than 14 it starts to become difficult for everyone to participate in these discussions.

Can we mix and match topics?

Yes, we're happy to adapt and design sessions to suit your needs. Book a FREE, no obligation, consultation to discuss your needs and get a quote for bespoke training.

Do we have to provide a venue?

Yes, our training is provided at your venue. Some clients use meeting rooms in their buildings, others book venues. There are a couple of things to consider - we need space in the room to move around. We won't get you running about but being able to move into smaller groups for discussion, sometimes brainstorming around a large piece of paper are examples of the activities that need space.

In addition, our trainer will need parking as training comes with a lot of kit, plus somewhere to plug a laptop in and either a screen or projector. We don't use loads of slides (Jenefer isn't a fan or either producing them or remembering to switch slides) but there are a few occasions where a diagramme or video for example help make the point.

How long is a full day training session?

Our full day sessions are 6 hours, including 30 minutes for lunch and 2 coffee breaks. Our half day sessions are 3 hours with a coffee break. Exact times may vary slightly, training courses are interactive with plenty of opportunities for discussion built into the day, this can impact the end timing slightly.

How do we book training?

If you're ready to go ahead then either book a consultation or email with your requirements and we'll get dates booked in.