Training: Disciplinary and Grievance in Practice
Have you felt the frustration of employees not following instructions, ignoring workplace rules, or turning up late repeatedly? Disciplinary and grievance processes may seem formal and intimidating, but they’re essential tools for effective management. Our Disciplinary and Grievance Training provides a structured approach to navigating these procedures confidently, ensuring fair and lawful outcomes. With the right knowledge, you can create a respectful and productive work environment, where employees understand expectations and consequences.
Good training exercises, the case studies were really helpful to walk through the process.
What the Course Covers
In this comprehensive course, you’ll learn how to confidently implement disciplinary and grievance procedures in line with the ACAS Code of Practice, ensuring a lawful and fair process every time. Key course components include:
- Understanding the ACAS Code of Practice: Why it matters for fairness and compliance.
- Identifying When to Use Disciplinary and Grievance Procedures: Knowing when to intervene is essential for effective management.
- Conducting Investigations: Steps to gather facts and build a solid foundation for decisions.
- Running Disciplinary and Grievance Hearings: Learn how to lead a fair and structured meeting.
- Chairing Meetings: Discover the role and responsibilities of the chairperson in managing the process.
- Determining Outcomes: How to make balanced, defensible decisions that can stand up to scrutiny.
With this training, you’ll gain the skills to manage conduct issues professionally and consistently, reinforcing the standards you expect in your team.
Course Introduction
In this video Jenefer introduces the course and explains a little bit about how she approaches training delivery. Towards the end of the video we include a number of course reviews from those who have attended training sessions with Jenefer.
Why Disciplinary and Grievance Training is Important
Effective disciplinary and grievance management protects both your business and your team. When employees understand the boundaries and expectations, it often leads to a stronger commitment to workplace standards and culture. This training helps you handle issues decisively, avoiding unnecessary repetition of poor behaviours and reducing the risk of grievances escalating. Additionally, knowing how to conduct these processes correctly can protect your business from costly employment tribunal claims, should dismissal ever become necessary. By establishing clear, fair procedures, you’re also enhancing employee morale, as they know they’re working in a balanced and just environment.
This course will also help you to demonstrate your reasonable steps to preventing sexual harassment, the case study takes a look at the complexities of a harassment case and ensures your team have the training to handle this and many other types of investigation.
On-site Training
£1,950
- One Day - in-house, at your workplace
- Maximum of 14 delegates
- Interactive workshop
- Plenty of opportunity to discuss your real life experiences and cases with our expert trainer
Digital Course
£50
- Purchase now for immediate viewing at your own pace
- Delivered via your web browser using our on-demand video training platform
- 60 minutes in 6 modules
All prices are exclusive of VAT.
Prices are correct for courses delivered on your site in Essex, Kent, London and Suffolk. Courses can be delivered outside these areas, please call 01245 910500 for a quote.
Using a case study with lots of discussion really helped to embed the skills and knowledge needed. Time went really quickly and I was keen to find out what would happen next! I've not yet been involved with investigations here but now feel equipped to be involved. Loved the section on critical reading to see what were facts. Thought that it was really helpful to hear everyone's viewpoints through all the training.
This level of training should be compulsary for any leader, not only does it increase skillsets but it helps to improve the general experience of our direct reports and build the right culture. Excellent. Paced well, using case studies really made it resonate. Discussing the actual case study and being able to question Jenefer as we went through meant that we organically spent more time where we needed to. Thank you!
Who Should Attend?
This course is ideal for managers, HR professionals, team leaders, and anyone responsible for handling disciplinary and grievance issues in the workplace. Whether you’re a new manager or experienced leader looking to refine your skills, this training will empower you to take control of challenging situations with confidence and fairness.
All our courses, whether live or recorded, are delivered by Jenefer Livings who has 20 years experience in HR, having designed and delivered training on the whole range of HR topics for organisations across industry sectors. As Jenefer also provides hands-on consultancy work with her clients she maintains an up to date knowledge and experience that shines through with engaging stories in her training.
With our in-person course we'll work through case studies and discuss real life examples to ensure your managers get learning relating to the types of cases they'll be dealing with.
Why Silk Helix?
All our training is prepared and delivered by me, Jenefer, because you're not getting someone who just reads you the slides. You're getting stories, passion, my energy and engaging discussion. I don't deliver long lectures and use a range of activities to encourage everyone to engage with small and whole group discussions, this is how I ensure your business reality is reflected in everything we do.
My promise to you! here will be no role plays, no embarrassing icebreakers where you have to reveal information about yourself and no one is picked on to speak. In my experience these are the things people dread about training and I see the collective sigh of relief when I start the session with this promise.
I recognise that to get discussion going you need an inviting environment. For in-person training this means a room set up, which includes a supply of fidgets and sweets, usually this in itself creates instant discussion as people enter the room. This sets people at ease and creates an ice breaker of its own.
You get a little hint of my style on our YouTube channel. In-person training is like that just with lots of interaction interspersed. And if you're looking at my webinars or digital courses, they're just like my YouTube channel but with a lot more specific detail and backed up by examples, templates and guides. Webinar sessions also include discussion and interaction to encourage everyone to get involved.
Digital Course
We also have a digital course on this topic, which is available for immediate viewing at your own pace. While not interactive, our full digital courses cover the essential information you should need to know about this topic. We understand that needs and budgets vary from business to business and person to person, so we've got you covered if you need this information now or you haven't got the budget for on-site, interactive training.
Our Disciplinary and Grievance in Practice digital training course is available to purchase now, delivered via your web browser using our on-demand video training platform, at courses.silkhelix.co.uk for just £50 (exclusive of VAT). It is divided into 6 modules with a total duration of 60 minutes minutes.
Start Digital Course on Disciplinary and Grievance in Practice
Frequently Asked Questions (FAQ)
How do you Support Neurodivergent learners?
If anyone attending our training sessions has a specific need we should be accommodating we ask that you tell us in advance so that we can plan the training accordingly. We will do our best to accommodate any need for whatever reason that need exists.
There are also some common ways we develop our training to take into account the wide variety of learning styles and needs. We know learning styles are not limited to visual, auditory, reading and writing, and kinesthetic. Learning is impacted by a whole variety of things, including underlying medical conditions (diagnosed and not), comfort/ safety in your environment and your past experiences of learning. Our training by design takes this into account, including:
- a welcoming environment for learners to enter
- stress balls or other fidget resources
- workbooks with place for personal notes if the learner wishes
- minimal need to read long pieces of text
- noone is called out or picked on (even to go first)
- no icebreakers that require you to reveal personal information (we do use activities but always related to the learning and with a specific goal)
- no role plays (we find for too many people the issues around acting get in the way of learning)
- regular breaks
- no lengthy period of lectures by the trainer - it's about discussion of your real life cases or activities that make you think or develop skills
Whilst our webinar/lunch and learn sessions cannot provide all of the physical support we’ll still do everything we can to accommodate. We encourage individuals to access their own supports, join the session from somewhere they are comfortable, use their own fidget tools or take notes and camera on or off is a personal preference.
We have more than 14 people that need training, can you accommodate?
Yes, we've worked with many clients where we've delivered multiple courses to allow everyone to attend. We don't recommend more people in the session for many of the reasons listed above, our courses are designed to be interactive and a safe place to discuss real life situations. Once the groups get much bigger than 14 it starts to become difficult for everyone to participate in these discussions.
Are webinar sessions limited to 14 people?
With webinar sessions the different nature means we can accommodate much more than 14 people. We still suggest 30 to allow people space to ask questions and join in the chat, however, it is more flexible for these sessions. In managers sessions we do suggest a smaller group to help with discussion.
Can we mix and match topics?
Yes, we're happy to adapt and design sessions to suit your needs. Book a FREE, no obligation, consultation to discuss your needs and get a quote for bespoke training.
Do we have to provide a venue?
Yes, our in-person training is provided at your venue. Some clients use meeting rooms in their buildings, others book venues. There are a couple of things to consider - we need space in the room to move around. We won't get you running about but being able to move into smaller groups for discussion, sometimes brainstorming around a large piece of paper are examples of the activities that need space.
In addition, our trainer will need parking as training comes with a lot of kit, plus somewhere to plug a laptop in and either a screen or projector. We don't use loads of slides (Jenefer isn't a fan or either producing them or remembering to switch slides) but there are a few occasions where a diagramme or video for example help make the point.
How long is a full day training session?
Our full day sessions are 6 hours, including 30 minutes for lunch and 2 coffee breaks. Our half day sessions are 3 hours with a coffee break. Exact times may vary slightly, training courses are interactive with plenty of opportunities for discussion built into the day, this can impact the end timing slightly.
How long is a webinar session?
Most of our webinar sessions are designed to be an hour in length, except the managers sessions which are 2 hours. However, we will stay on line to answer questions beyond this point if needed.
Do we get CPD points for participating?
We are a registered provider with The CPD Certification Service
How do we book training?
If you're ready to go ahead then either book a consultation or email training@silkhelix.co.uk with your requirements and we'll get dates booked in.